Enabling Operational Safety Performance

In this level we introduce tools and techniques to effectively enable performance improvements. We start with the importance of understanding the gap between work as imagined and work as done and then focus on effective communication, facilitating change and understanding risk perception.

This level builds capabilities for engaging in effective safety observations through a focus on the practical aspects of safe systems of work, supervision, situational awareness and task focus, then pausing and safely restarting work.

There is no learning without action. Participants develop and implement a safety improvement initiative to solve a current work issue by using some of the tools, frameworks and techniques learnt through the program.