Mission 3 – Introductory Video

How to increase your impact

Provan, D. J., Woods, D. D., Dekker, S. W., & Rae, A. J. (2020). Safety II professionals: How resilience engineering can transform safety practice. Reliability Engineering & System Safety, 195, 106740.

Provan, D. J., Dekker, S. W., & Rae, A. J. (2017). Bureaucracy, influence and beliefs: A literature review of the factors shaping the role of a safety professional. Safety science, 98, 98-112.

Provan, D. J., Dekker, S. W., & Rae, A. J. (2018). Benefactor or burden: Exploring the professional identity of safety professionals. Journal of safety research, 66, 21-32.

Provan, D. J., Rae, A. J., & Dekker, S. W. (2019). An ethnography of the safety professional’s dilemma: Safety work or the safety of work?. Safety science, 117, 276-289.

Provan, D. J., & Pryor, P. (2019). The emergence of the occupational health and safety profession in Australia. Safety science, 117, 428-436.

Woods, D (2006) How to Design a Safety Organisation: A test case for Resilience Engineering

Safety of Work Ep 23: How do safety professional’s influence?

Safety of Work Ep 30: What do safety professionals believe about themselves?

Safety of Work Ep 60: How does safety II reimagine the role of a safety professional?

Safety of Work Ep.70: Is OHS Management a profession?

Provan, D (2018) PhD Thesis: What is the role of a Safety Professional

Goodman, S. (2020) Safety Sucks: The Bull $HI# in the safety profession they don’t tell you about

Mission 5 – Introductory Video

Why Managers ignore employee ideas

Anand, A., Walsh, I., & Moffett, S. (2019). Does humility facilitate knowledge sharing? Investigating the role of humble knowledge inquiry and response. Journal of Knowledge Management.

Lambrechts, F. J., Bouwen, R., Grieten, S., Huybrechts, J. P., & Schein, E. H. (2011). Learning to help through humble inquiry and implications for management research, practice, and education: An interview with Edgar H. Schein. Academy of Management Lear

Safety of Work Ep.41: How do ethnographic interviews work?

Humble Inquiry: Edgar Schein talks at Google

ISOBC – Humble Inquiry Webinar with Edgar Schein and Peter Schein

Conklin, T. (2016). Pre-Accident Investigations: Better Questions – An Applied Approach to Operational Learning. CRC Press.

Edmondson, A. C. (2018). The fearless organization: Creating psychological safety in the workplace for learning, innovation, and growth. John Wiley & Sons.

Schein, E. H. (2016). Humble consulting: How to provide real help faster. Berrett-Koehler Publishers.

Schein, E. H. (2013). Humble inquiry: The gentle art of asking instead of telling. Berrett-Koehler Publishers.

Schein, E. H. (2009). Helping: An urgent new role for leaders. Ivey Business Journal, 73(5), 5.

Mission 7 – Introductory Video

Ideas.Ted.Com – 3 steps to having difficult – but necessary – conversations

Levine, E. E., Roberts, A. R., & Cohen, T. R. (2020). Difficult conversations: Navigating the tension between honesty and benevolence. Current opinion in psychology, 31, 38-43.

Staller, K. M. (2014). Difficult conversations: Talking with rather than talking at. Qualitative Social Work, 13, 167-175.

Safety of Work Ep. 22: Are facts or stories more effective for changing attitudes?

Why it’s worth listening to people you disagree with

Stone, D., Heen, S., & Patton, B. (2010). Difficult conversations: How to discuss what matters most. Penguin.

Stone, D., & Heen, S. (2015). Thanks for the feedback: The science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you’re not in the mood) (Vol. 36, No. 10). Penguin.

Mission 9 – Introductory Video

ISO 31000:2018 – Risk management – Guidelines

ISO/TR 31004:2013 – Risk management – Guidance for the implementation of ISO 31000

IEC 31010:2019 – Risk management – Risk assessment techniques

ISO 31022:2020 – Risk management – Guidelines for the management of legal risk

IWA 31:2020 – Risk management – Guidelines on using ISO 31000 in management systems

Ball, D. J., & Watt, J. (2013). Further thoughts on the utility of risk matrices. Risk analysis, 33(11), 2068-2078.

Anthony (Tony) Cox Jr, L. (2008). What’s wrong with risk matrices?. Risk Analysis: An International Journal, 28(2), 497-512.

Bhandari, S., Hallowell, M. R., Boven, L. V., Welker, K. M., Golparvar-Fard, M., & Gruber, J. (2020). Using augmented virtuality to examine how emotions influence construction-hazard identification, risk assessment, and safety decisions. Journal of constr

Safety of Work Ep.5: Can increasing uncertainty improve safety?

Safety of Work Ep.8: Do risk matrices help us make better decisions?

Hubbard, D. W. (2020). The failure of risk management: Why it’s broken and how to fix it. John Wiley & Sons.

Mission 11 – Introductory Video

Guest Conversation – Critical Control Case Study with Josh Bryant

ICMM – Critical Control Management Good Practice Guide (2015)

ICMM – Critical Control Management Implementation Guide (2015)

ICMM – Critical Control Management Good Practice Films

RMIA – Managing Critical Controls

Demarco, M. (2018) Critical Control Management – Is it working? Mining Editor

Mastering Risk Management Podcast

Operational Risk Management in the Mining Industry by Jim Joy (2017)

1. Welcome and Introduction to the Series
2. Short History of Operational Risk Management in Australian Mining
3. Key words and concepts – Getting the thinking and conversations consistent
4. Making the argument – Risk is all about controls and their effectiveness
5. Good Practice – 4 Layers with control-focussed risk assessment methods
6. It’s a Journey – Using journey models to analyse and plan control-based improvements
7. Overview of Critical Control management and its challenges
8. Identifying Critical Controls to meet objectives and selection criteria that considers cruciality, measurability and indicativeness
9. Considering ‘acts’ as critical controls and the challenge of their measurability
10. Challenging critical control performance requirements
11. Establishing the verification process – Possibly the most challenging part of CCM
12. Linking the Critical Control performance requirements to the design of the verification process
13. Defining accountabilities and the reporting process
14. Continuous improvement and learning opportunities with Critical Control Management

Mission 13 – Introductory Video

Guest Conversation – Tony Muschara, Jim Marinas and Ron Ferris

Usability Mapping® Website

Critical Steps: How to Identify and Manage the Most Important Risks in Operations

AIHS Body of Knowledge Chapter 12.3.1: Rules and Procedures

AIHS Body of Knowledge Chapter 12.3.3: Document Usability

Safety of Work Ep.2: Why do people break rules?

Muschara, T. (2017). Risk-Based Thinking: Managing the Uncertainty of Human Error in Operations. Routledge.

Mission 15 – Introductory Video

Trailblazers into Safety-II: American Airlines; Learning and Improvement Team

SKYbrary: Safety Assurance

Coze, J. C. L. (2005). Are organisations too complex to be integrated in technical risk assessment and current safety auditing?. Safety science, 43(8), 613-638.

Naylor, P. & Taleb-Bendiab, A. (2006) A methodology for risk-based safety assurance in the major hazard industries. IChem E Symposium Series, No. 151

Safety of Work Ep.37: How do Audits influence intentions to improve practice?

Mission 17 – Introductory Video

The new leaders guide to Diagnosing the Business

Forge Works. Blueprint for improving the Safety of Work

Le Coze, J. C. (2019). Safety as strategy: mistakes, failures and fiascos in high-risk systems. Safety science, 116, 259-274.

Hopkins, A. (2019). Organising for Safety. Wolters Kluwer.

Mission 19 – Introductory Video

Guest Conversation – Dr Drew Rae

Hacker, M., & Washington, M. (2004). How do we measure the implementation of large‐scale change?. Measuring Business Excellence.

Ted Talk – Jourdan Kamal: Smart Strategy. Precise Execution

Ted Talk – Robin Speculand: Taught to plan, not to implement

Mission 21 – Introductory Video

Guest Conversation – Mark Alston

Manuele, F. A. (2014). Incident investigation: Our methods are flawed. Professional Safety, 59(10), 34-43.

Safety of Work Ep.39: Do accident investigations actually find the root causes?

Safety of Work Ep.47: Does individual blame lessen the ability to learn from failure?

Safety of Work Ep.48: What are the missing links between investigating incidents and learning from incidents?

Safety of Work Ep.61: Is swiss cheese helpful for understanding accident causation?

Safety of Work Ep.64: What is the full story of Just Culture? (Part 1)

Safety of Work Ep.65: What is the full story of Just Culture? (Part 2)

Safety of Work Ep.66: What is the full story of Just Culture? (Part 3)

Dekker, S. (2004). Ten questions about human error: A new view of human factors and system safety. CRC Press.

Dekker, S. (2012). Just culture: Balancing safety and accountability. Ashgate Publishing, Ltd.

Dekker, S. (2014). The field guide to understanding ‘human error’. Ashgate Publishing, Ltd..

Mission 23 – Introductory Video

UK HSE: Guide to Measuring Health and Safety Performance (2001)

SKYbrary: Measuring Safety Performance: Guidelines for Service Providers

Hallowell, M., Quashne, M., Salas, R., MacLean, B., & Quinn, E. (2021). The Statistical Invalidity of TRIR as a Measure of Safety Performance. Professional Safety, 66(04), 28-34.

Karanikas, N. (2016). Critical review of safety performance metrics. International Journal of Business Performance Management, 17(3), 266-285.

O’Neill, S., Martinov-Bennie, N., Cheung, A., & Wolfe, K. (2013). Issues in the measurement and reporting of work health and safety performance: A review. Safe Work Australia, Safety Institute of Australia and CPA Australia.

Safety of Work Ep.12: Is adopting a zero-harm policy good for safety?

Safety of Work Ep.35: What is the relationship between leading and lagging indicators?

Safety of Work Ep.52: What is the relationship between safety climate and injuries?

Safety of Work Ep.55: Are injury rates statistically invalid?

Busch, C. (2019). If you can’t measure is… Maybe you shouldn’t: Reflections on Measuring Safety, Indicators, and Goals.